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Salesforce Partner Management

Salesforce Partner Management

Overview

What is Salesforce Partner Management?

Salesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Essentials

$25

Cloud
per month per user

Professional

$75

Cloud
per month per user

Enterprise

$150

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.salesforce.com/products/sale…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month per user
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Product Details

What is Salesforce Partner Management?

Salesforce Partner Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Salesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.

Salesforce Partner Management starts at $25.

The most common users of Salesforce Partner Management are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(43)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Rakesh Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using this tool to manage our business and direct partners that help our company to maintain ROI and track every possible insight. It also helps monitor the overall ROI of the company.
  • Data Import
  • Data Visualization
  • 24/7 Support
  • Multi featured Dashboard
  • Phone Support need to improve in my opinion.
  • Custom Reports
  • Data visualization issues
Recently we suffer some data insight and visualization-related issues in our organisation that reduces productivity and ROI. With the help of Salesforce, it is very easy to relationship management with Channel Partners and tracks the overall process.
  • Simplify Onboarding
  • Explore, segment and filter the reports
  • Easy to understand the Dashboard
  • Help to skyrocket the ROI
  • Ease to manage the Partners data
  • Love the AI of the tool
We have not used any tool in the past that's why I am not able to compare Salesforce Partner Management.
Marisa Laycock | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Salesforce Partner Management connects with our CRM to help us track leads and manage activity on an account/client. We are able to share this among our account team and within our company so that everyone has access to the same files and notes and it is more uniform across the board. The UI is simple and it is easy to pick up right away.
  • Clear, concise user interface.
  • Organizes calls & notes & client info into one uniform platform.
  • Allows knowledge to be shared across the organization & account teams.
  • No analytics capabilities to my knowledge.
  • Personalization isn't always simple, but that also is one of the things that make the UI easier to learn.
It makes it easy to share information across the organization. Specifically, the search feature makes it simple to find info and detailed information about client interaction and stored notes that we have on that specific account. It is great that it has the ability to be customized, but the more you customize the less the organization and easy user interface goes down.
  • Track data and notes to cross- collaborate with team and organization.
  • Import data/ notes and keep it organized in one place for my own viewing.
  • Saves time during my day to find not only my notes but other people's notes so I don't have to go back to them to find the data.
Hayden Baker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The company uses it every day in all departments to handle calls, cases, reports. It solves the main issue of different departments not being able to see cases or information on a company or person. Each department can look up information and see what has gone on with that case. No need to reach out to the original person because you have all the notes you need.
  • Easy to create cases and put in notes, log calls, assign to other users.
  • Salesforce is very user- friendly
  • Strong program, can handle many users all at the same time.
  • One thing is, you have to put the time you took on the case if you edited it. I would like to change the name or a note and not have to go back and put how long it took.
  • Reports can sometimes be hard to create.
If you get a call and create a case and put in your notes you can save it and if it needs to go to a different department you can assign it to another queue and they can see it and see all the notes that went into the call. They will have everything they need and will not have to contact you for information.
  • I am just a user so I am not sure. I would assume it has been a great investment.
None
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